Refund Policy

 

ONLINE

Stock items can only be exchanged (valid for 21 days), NO RETURNS and NO REFUNDS.
Customized special orders have no refund, no return no exchange.
Loose diamonds purchased can be exchanged (valid for 21 days) but not refunded nor returned.

For security reasons, do not indicate the contents or jewelry related words on the exterior of your package when mailing ir for an exchange. Also, confirm that your name, phone number and address are printed clearly.

Shipping charges are NON-REFUNDABLE.


 

OTHER POLICIES

 

APPRAISALS
Must be done within thirty (30) days of purchase.

PHOTOGRAPHY
Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size to show clearly its details, or smaller than actual size to show the entire item.

WARRANTY
Watches: All watches include Manufacturer’s Warranty [2-5 Years of Limited Warranty].
Jewelry: Our jewelry is granted (1) One-Year Limited Warranty after its date of purchase.
This warranty does not cover normal wear and tear or damage caused by the customer.
It is also limited to repair and/or replacement of the item at our discretion.
Any work performed by a jeweler other than the Tahara Jewelry by Michael Taher automatically voids the warranty.
This warranty is not an insurance policy. Customers are responsible to maintain insurance against loss or damagenot covered by the warranty. Due to nature of our business we do not warranty against loss of diamonds.

REPAIRS
Tahara Jewelry by Michael Taher will repair purchased items, if:
Metal cracks under normal wear or a Diamond Falls Out [Diamond isn’t lost, but falls out]. Just remember that at least annually diamonds must be re-tightened due to normal everyday use. We suggest you have your items professionally cleaned and re-checked on a yearly basis.